Legal
Privacy policy
How E-Cart collects, uses, and protects your personal information.
Last updated: May 1, 2026
Information we collect
When you create an account, place an order, or contact us, we collect information you provide such as name, email, shipping address, and order details.
We also collect technical data (device, browser, IP address) to secure the platform and improve performance.
How we use your information
We use your data to process orders, communicate about shipments, prevent fraud, and provide customer support.
With your consent where required, we may send marketing updates you can unsubscribe from at any time.
Sharing with vendors and partners
Order information is shared with the vendors who fulfill your items so they can ship products to you.
Payment processing may be handled by certified providers (e.g. Razorpay). Shipping partners receive only the data needed for delivery.
Data retention & security
We retain account and order records as long as needed for legal, tax, and support purposes.
We apply industry-standard safeguards including encryption for sensitive credentials stored in platform settings.
Your rights
You may request access, correction, or deletion of personal data subject to applicable law and legitimate business needs.
Contact us using the details on our Contact page to exercise these rights.